Terms and Conditions

1. Service Provider

2. Subject of the Terms and Conditions

These terms and conditions govern the mutual rights and obligations between the service provider, ignition labs s. r. o., and the client in the provision of services in the field of web application development, software solutions and related IT services.

3. Description of Services

The provider offers the following services:

• Custom web application development
• Mobile application development
• UI/UX design
• IT consulting services
• Maintenance and support of existing solutions

4. Ordering Services

Services are ordered on the basis of a written agreement (contract for work or order), which includes:

• Specification of the requested services
• Delivery deadline
• Price and payment terms
• Other agreed conditions

5. Price and Payment Terms

The price of services is determined individually based on the scope and complexity of the project. Payment terms are agreed in the contract and typically include:

• An advance payment before work begins
• Progress invoicing according to project milestones
• A final payment upon delivery of the work

6. Copyright

Upon full payment of the price of the work, the property rights to the created work are transferred to the client to the extent agreed in the contract. The provider reserves the right to use the work as a reference in its portfolio, unless agreed otherwise.

7. Liability

The provider is responsible for the quality of the delivered work in accordance with the specification. The provider is not liable for:

• Damage caused by improper use of the work by the client
• Damage caused by interference from third parties
• Indirect damages and lost profits

8. Complaints

The client is obliged to inspect the delivered work and report any defects in writing within 14 days of acceptance. The provider undertakes to remedy the defects within a reasonable period.

9. Confidentiality

Both parties undertake to maintain confidentiality regarding all confidential information obtained in connection with the cooperation.

10. Final Provisions

These terms and conditions are governed by the laws of the Slovak Republic. Any disputes will be resolved primarily by agreement, and in case of failure, by the competent court of the Slovak Republic.